Vinten Spare Part 3329-244 Cover

Vocas is a Vinten ASC - Authorized Service Center

Did you know more than 30 years ago Vocas was started as a repair company? Repairing professional video / audio / optical devices is in our DNA, therefore it is only logical that Vocas is a Vinten ASC which entails that we can offer our customers unique advantages like:

• Perform in- and out-of-warranty repairs on Vinten equipment
• Access to all required service manuals, service tools and service software from Vinten
• Stock of the most common Vinten parts
• Direct contact with Vinten Service Center

Vocas Service offerings

• Vocas frequently performs repairs for customers from all European countries, and Worldwide if needed
• You are able to get into direct contact with the service technician to explain your problem and communicate about the repair
• We perform repairs on all major brands: Angenieux, Anton Bauer, ARRI, Avid, Canon (Camera's, Cine Lenses, Broadcast Lenses), Easyrig, Litepanels, Metabones, Panasonic, Sachtler, Sennheiser, SmallHD, Sony, Vocas Systems, Zeiss...

Performing your own repairs

If you want to perform you own repairs that's fine. But make sure you know what you are getting yourself into to avoid disappointment. Keep the following in mind:

• We are unable to provide you with service manuals or other documentation
• Some parts require setup or adjustment after being replaced. Make sure you have the correct equipment and tools needed for this.
• We can't provide help for your repair by phone or email
• It's your responsibility to determine the correct parts needed. Keep in mind that often multiple parts can be defective, which sometimes only becomes apparent after replacing a part
• All parts are special order which means we can't take them back
• No warranty is provided on spare parts as we have no means of determining part operational status without the complete device and parts might become damaged after replacement because of other failed parts (eg power supply faulty which damages replacement board)
• Part delivery times are only an estimate. Often very popular or less-used parts can have long delivery times from the manufacturer.
• Part prices as displayed were correct at time of entry. If prices differ when ordering parts at the manufacturer we reserve the right to either cancel your order and perform a refund or arrange payment of the difference.

Advantages of repairs by Vocas

Performing your own repairs can potentially save on costs because you put in the time yourself. But repairs done by Vocas offer some distinct advantages:

• 3 months warranty on the repair
• We can provide an estimate before repair
• Repairs performed by factory trained service technicians
• All required tools and software utilities available

If you tried to perform a repair yourself but ran into problems we are happy to help you and finish the repair for you!